fromwww.cbc.ca
2 weeks agoPatient complaints on the rise in Ontario, ombudsman says | CBC News
The Patient Ombudsman's annual report released Thursday says there were 4,886 new complaints filed between April 2024 and March 2025, a 10 per cent increase over the year before. It also notes it resolved 4,863 complaints, some of which carry year-over-year. Among the issues highlighted in the report are that many patients don't feel heard; the need to improve discharge protocols in emergency rooms; use of force for challenging behaviours; and a lack of trauma-informed obstetrical/gynecological care, which The Canadian Press reported on in June.
Healthcare