#quality-management

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Artificial intelligence
fromTechzine Global
2 weeks ago

Five9 introduces AI suite for contact centers

Five9's AI enhancements unify contact center systems, enabling routing, quality management, analytics, and adaptive engagement to scale personalized, efficient customer interactions.
Agile
fromClickUp
5 months ago

How to Develop a Corrective Action Plan with Examples | ClickUp

A corrective action plan (CAP) is essential for systematically addressing and preventing issues within an organization.
Cars
from24/7 Wall St.
6 months ago

Ford CEO Faces Another Catastrophe

Ford is struggling with quality issues, exacerbated by a recent recall of 1.1 million vehicles due to rearview camera software problems.
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