#return-fraud

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#ecommerce #first-party-fraud #fraud-prevention #generative-ai #ecommerce-platforms #image-based-verification
fromAdExchanger
1 week ago

New Startup Pinch AI Tackles The Growing Problem Of Ecommerce Returns Scams | AdExchanger

If Q4 is the holiday shopping season, then Q1 might be the season of returns, or more specifically the season of return fraud. Retailers and ecommerce merchants are seeing a growing trend of returns and fulfillment scams that drain profit margins after big sales. This fraud was the impetus for Thursday's launch of Pinch AI, a startup that aims to mitigate such losses to fraud and marketing scams, with $5 million in venture backing.
E-Commerce
E-Commerce
fromWIRED
1 month ago

Scammers in China Are Using AI-Generated Images to Get Refunds

Generative AI enables fabricated product-damage photos that facilitate fraudulent refund claims and undermine photo-based verification on ecommerce platforms.
E-Commerce
fromApartment Therapy
1 month ago

Some Brands Are Now Charging a "Return Fee" - Here's How to Avoid It

Retailers increasingly charge return or restocking fees, often on mailed online returns, shifting return processing costs and fraud losses onto consumers.
E-Commerce
fromEarth911
2 months ago

Sustainability In Your Ear: Liquidonate CEO Disney Petit On Solving The Retail Returns Crisis

Redirecting unsellable retail returns to local nonprofits prevents landfill waste, reduces emissions, offsets processing costs through tax benefits, and combats return fraud.
E-Commerce
fromNew York Post
7 months ago

How shoppers are exploiting return policies - and costing retailers billions

Retail return fraud costs U.S. companies approximately $101 billion annually, driven by sophisticated tactics from consumers.
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