"We don't care as, ultimately, we're going to prepare your organisation and your workforce to be trained correctly and be an advantage for you in the market," he says. "Now it is probably 100% humans we train and zero agents, tomorrow it may be 60 humans and 65 agents - we're not going to care."
KnowBe4 summarizes the effort to do exactly that under the banner of Human Risk Management (HRM), with the main goal of generating workforce trust. What exactly does that mean? We discussed this shift from security awareness to HRM earlier this year. Awareness of cyber risks is not something that one instantly knows how to measure. Human risk, at least with respect to how KnowBe4 envisions it, should now appear on the radar with a defined score.