DevOps
fromNew Relic
1 week agoA Guide to Achieving True Service Reliability
High-level SLOs can mask critical reliability gaps; planned maintenance must be separated and reliability segmented to ensure all users are truly covered.
I once transitioned from a SaaS CTO role to become a business unit CIO at a Fortune 100 enterprise that aimed to bring startup development processes, technology, and culture into the organization. The executives recognized the importance of developing customer-facing applications, game-changing analytics capabilities, and more automated workflows. Let's just say my team and I did a lot of teaching on agile development and nimble architectures.