Montreal's Autorité régionale de transport métropolitain awarded a contract to Masabi for a new fare collection solution, part of the Concerto project aimed at transforming public transit in the region. The project is within the $146 million budget and will replace the outdated OPUS system. Features include mobile app reloading of OPUS cards and testing for virtual fares. Credit and debit card payments will be introduced progressively. The initiative updates over 12,000 pieces of equipment and involves key transport partners.
Montreal's Autorité régionale de transport métropolitain (ARTM) has contracted Masabi to develop a new fare collection solution under the Software-as-a-Service model. This initiative is part of the Concerto project to modernize public transit customer experience, which remains within a $146 million budget.
The new fare collection solution will replace the aging OPUS system, which has served users for 20 years. The Concerto project represents a comprehensive overhaul of the fare collection system and includes updates for over 12,000 pieces of equipment across five territories.
In 2024, OPUS users can reload their cards via the Chrono app, with nearly half of the transactions now using this feature. Initial testing for virtual fares on smartphones is underway, with the next phase introducing credit/debit card payments.
Masabi’s cloud-native platform, Justride, offers various payment methods, including contactless cards and mobile tickets. It is already utilized by over 200 agencies worldwide, enhancing transit payment ease and efficiency.
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