Large U.S. companies are transitioning from discussing AI chatbots to implementing AI agents in production. Coding remains the primary use-case, with enterprises moving from pilots to active deployments. Recent advancements in AI models have enhanced coding capabilities, allowing these agents to function similarly to junior software engineers. Agentic use-cases are expanding across various business functions, focusing on improving customer experiences, gaining insights from data, and optimizing high ROI workflows.
""Agents are clearly the big thing. Enterprises [are] moving from talking about chatbots to agents, though we're still very early. Coding is still the dominant agentic use-case being adopted thus far.""
""Agentic use-cases span every part of a business, from back office operations to client facing experiences from sales to customer onboarding workflows.""
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