"The NGMN organisation comprises an association of mobile operators, suppliers, manufacturers and research institutes, aiming to ensure that next-generation mobile network infrastructure meets operators' requirements while addressing end users' demands."
"NGMN provides a framework for mobile network operators to support the adoption of agentic AI in telecom network operating models, helping navigate the transformation across technology, processes, skills, and organisational culture."
"The document maps cloud-native maturity levels to corresponding stages of AI readiness, outlining how AI, including generative AI and agentic AI, can be progressively integrated into telecom operating models."
Agentic AI has the potential to revolutionize telecom network operations, contingent on operators building a solid foundation and achieving cloud-native maturity. The NGMN provides a framework to guide mobile network operators in adopting agentic AI, emphasizing a structured transition from initial AI experiments to fully autonomous operations. The report outlines cloud-native maturity levels and their relation to AI readiness, offering principles and guidelines for integrating AI capabilities into telecom operations without compromising reliability or control.
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