
"Experience alone used to be enough. Learn your craft. Do the work. Repeat. That world doesn't exist anymore. Today, standing still isn't neutral - it's falling behind. Artificial intelligence makes that reality impossible to ignore. AI is already reshaping how we write, analyze, plan and make decisions. Tasks that once took hours now take minutes. Insights that required days of manual effort can surface instantly. Entire workflows are being reimagined."
"We're embedding AI across our business - from strengthening our R&D engine and automating manufacturing to improving customer service and modernizing marketing - but technology alone doesn't create advantage. People who know how to use it do. This isn't some distant future. It's happening right now, inside every industry. And the gap between people who use AI and people who don't is widening every day. The risk isn't that AI replaces people. It's that people who don't use AI get replaced by people who do."
"At Bausch + Lomb, we decided early that we didn't want our teams watching this shift from the sidelines. We want them leading it. So we partnered with Coursera to launch the Bausch + Lomb AI Academy, offering foundational generative AI courses to roughly 8,000 knowledge workers across our company. The results were immediate. Teams began automating reports, accelerating research, drafting communications faster and freeing up time to focus on customers and patients instead of repetitive tasks."
Artificial intelligence is accelerating work by turning hours of manual tasks into minutes and surfacing insights that once required days. Organizations are embedding AI across R&D, manufacturing, customer service and marketing, but technology yields advantage only when people can use it. Early AI adoption produces compounded efficiency gains through automation, faster research and streamlined communications. Some employees hesitate, believing AI is irrelevant or inappropriate for their career stage, which risks falling behind. Bausch + Lomb partnered with Coursera to train roughly 8,000 knowledge workers through an AI Academy and made foundational AI learning mandatory to ensure workforce readiness.
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