"Companies have often responded to new technologies with process tweaks or bolt-on tools. Some companies adapted; others faltered, not for lack of innovation but because they failed to reorganize around it. Agentic AI raises the same challenge but with higher stakes. It demands cross-functional execution that breaks free from silos and outdated ways of working."
"Linda Mantia is a corporate director of a number of companies and previously served as the chief operating officer of Manulife and as an executive vice president of the Royal Bank of Canada. Surojit Chatterjee is the founder and CEO of Ema, a provider of an agentic AI platform for carrying out enterprise workflows. He is the former chief product officer of Coinbase and a former vice president at Google, where he led and scaled Google Shopping."
Companies that treat new technologies with mere process tweaks or bolt-on tools often fail not from lack of innovation but from failing to reorganize around the technology. Agentic AI increases the stakes by requiring coordinated, cross-functional execution that breaks free from functional silos and outdated ways of working. Successful adoption requires rethinking organizational design, decision rights, and collaboration models to enable end-to-end workflows. Linda Mantia serves as a corporate director with executive operations experience at Manulife and the Royal Bank of Canada. Surojit Chatterjee leads Ema and previously held senior product roles at Coinbase and Google.
Read at Harvard Business Review
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