Emotional AI is here - let's shape it, not shun it
Briefly

Emotional AI is here - let's shape it, not shun it
"In his World View article, Ziv Ben-Zion raises concerns about emotionally responsive artificial intelligence (AI) technologies (see )."
"He proposes safeguards: disclosing that an AI is not human; flagging distress in the user, requiring "crisis resources" or human support; and setting clear conversational boundaries."
"These are all important, but will not eliminate risk."
Emotionally responsive AI can create attachment, misunderstanding, and psychological harm for users. Recommended safeguards include explicit disclosure that the system is not human, mechanisms to detect and flag user distress, mandatory provision of crisis resources or referral to human support, and clearly defined conversational boundaries to limit inappropriate therapeutic or intimate engagement. These measures can reduce harm but cannot fully remove risk due to technological limits, varied user vulnerability, misuse, and ambiguity in user intent. Continued monitoring, independent evaluation, regulatory measures, and multidisciplinary oversight are needed to manage residual risks and unintended consequences.
Read at Nature
Unable to calculate read time
[
|
]