Hinge employs artificial intelligence to recommend personalized matches based on prior interactions and stated preferences such as age, distance, and family plans. AI also assists users in improving profiles and generating conversation starters to facilitate quicker in-person meetings. Hinge leadership rejects AI chatbots as substitutes for human relationships, emphasizing that AI should support human connection rather than replace it. Hinge is owned by Match Group, which acquired Hinge in 2018 and operates other dating apps such as Tinder and OKCupid. Recent performance includes user growth and strong quarterly revenue.
I don't think that an AI chatbot should be your friend or certainly not your boyfriend or girlfriend," Hinge CEO Justin McLeod said in an episode of the "Rapid Response" podcast published on Tuesday.
One of our principles around AI is that it really should stand behind us and not between us," McLeod said.
But it certainly shouldn't be something that we start engaging with as an end in itself just for entertainment or, I would say, artificial intimacy or artificial connection.
We don't want to put words in their mouths," McLeod said on the podcast. "It's just recognizing that someone's answer to a prompt could give us more detail. And honestly usually the response is, 'Can you say more about that,' or 'Tell a little bit more why that's true.'
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