The article discusses the ongoing access-to-justice crisis, emphasizing the challenge faced by low-income and middle-class individuals in obtaining legal help. With limited attorney availability and rising costs, many people forgo seeking legal assistance entirely. The legal tech sector is turning to generative AI as a potential solution, with experts highlighting both its promise and perils. While AI could help simplify complex legal language, users may struggle to differentiate between reliable and faulty advice, raising concerns over its effectiveness and safety in delivering legal services.
In this rapidly changing landscape, understanding the nuances of legal AI is critical as it may simplify access to justice but also pose risks.
The legal tech community is looking to generative AI to meet the access-to-justice crisis, but it must be designed with care to avoid hazards.
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