"Salesforce's Agent Fabric, introduced in September 2025, serves as a platform for enterprises to register, view, interconnect, and govern their AI agents, addressing the challenges of AI agent sprawl."
"The new Agent Script for Agent Broker feature is designed to intelligently route tasks to the best-fit agent, allowing enterprises to codify workflows and ensure consistent outputs in multi-agent systems."
"By introducing deterministic controls, Salesforce enables enterprises to steer decision-making processes, reducing the unpredictability associated with purely autonomous agents and optimizing resource usage."
Salesforce is addressing AI agent sprawl with its Agent Fabric suite, which includes governance tools and deterministic controls. The platform helps enterprises manage multiple AI products to avoid redundancy and inefficiency. New features include Agent Script for Agent Broker, which connects agents and matches tasks with suitable agents. This approach allows enterprises to implement predetermined rules for decision-making, reducing unpredictability and resource consumption compared to traditional probabilistic agents. The enhancements aim to ensure reliable outcomes in production environments.
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