A survey by Vida reveals that small businesses lose an estimated $500 monthly to missed calls, totaling over $6,000 annually. Only 22% of these businesses have adopted AI-powered voice agents to help tackle this issue. AI agents are increasingly being utilized for handling inbound calls, addressing customer inquiries, and improving service accessibility—all while alleviating staffing burdens. Larry, a small cleaning business owner, demonstrates the benefits of AI in retaining leads and enhancing customer satisfaction by automating appointment bookings and responding to queries after hours. This technology supports scalability during busy periods as well.
According to a survey by Vida, 42% of SMBs estimate they lose at least $500 every month to missed calls.
AI voice agents handle inbound sales, respond to support inquiries, and serve customers, improving efficiency without the need for additional hires.
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