The CEO of Microsoft AI says AI chatbots are a powerful way for humans to offload emotions and 'detoxify ourselves'

""That's not therapy," Suleyman said. "But because these models were designed to be nonjudgmental, nondirectional, and with nonviolent communication as their primary method, which is to be even-handed, have reflective listening, to be empathetic, to be respectful, it turned out to be something that the world needs.""

""this is a way to spread kindness and love and to detoxify ourselves so that we can show up in the best way that we possible can in the real world, with the humans that we love.""

""ask a stupid question, repeatedly, in a private way, without feeling embarrassed.""

""feel seen and understood""

AI chatbots are being used for companionship and emotional support, from navigating breakups to resolving family disagreements. The models are designed to be nonjudgmental, nondirectional, and to employ nonviolent communication, reflective listening, empathy, and respect. These qualities make chatbots a private space where people can ask repeated, potentially embarrassing questions without fear. Chatbots are not a substitute for therapy, but they can help people feel seen and understood and spread kindness, allowing users to emotionally 'detoxify' and show up more positively in real-world relationships. Some tech leaders express concern about overreliance on chatbots for major life choices.

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