The choice to be interviewed by a human or AI could hurt some job candidates

"Companies are increasingly using AI to conduct job interviews, and, according to experts in the field, the technology is leading to some impressive results. However, giving candidates the choice between an AI interviewer or a human can create bias that makes landing a job tougher for some people, according to a new report. AI is now a common part of the job application process."

"AI interviewers can give companies an edge when during the hiring process. One study found that candidates who were interviewed by an AI were more likely to land a job than candidates who were sourced by humans screening résumés: 54% of candidates interviewed by AI got the job, compared to about 29% of candidates sourced by a traditional résumé screening."

AI is widely used in hiring: around 88% of employers use AI for initial screening and about 21% of U.S. companies use AI for initial interviews. AI interviewers can increase hiring rates; one study reported 54% of candidates interviewed by AI were hired versus about 29% from traditional résumé screening. Offering candidates a choice between an AI interviewer and a human interviewer can introduce selection bias. Applicants tend to self-select into the interviewer type that accentuates their strengths. This choice can disadvantage low-ability applicants whose skills fall below hiring thresholds.

Read at Fast Company