""It's more wholesome and practical than I expected," said Deming, a labor economist who also serves as Harvard Kennedy School's Isabelle and Scott Black Professor of Political Economy. "I think that's a good story. But it's probably a disappointment if you think this thing is taking over the world. It's also not a very good story for those predicting huge productivity gains.""
"Deming's large-scale study, co-authored with in-house economists at OpenAI, explores both the who and the how of ChatGPT usage worldwide. Key findings show rapid uptake has eased or even erased demographic gaps related to geography and gender. A separate set of analyses drew on a huge sample of anonymized messages to more accurately situate the technology's everyday role as a researcher and gut-check."
""People have found that it's great to have an assistant, an adviser, and a guide," Deming said. "Sure, you can use it to automate things, but the prompting is important, and you really have to go back and forth with it. Whereas there's very low friction in just asking it for advice or feedback.""
A large-scale analysis combining platform usage data and anonymized message samples finds rapid global uptake of ChatGPT that has reduced geographic and gender-based demographic gaps. Analyses combined public surveys with internal platform metrics to capture both who uses the technology and how they use it in everyday tasks. Users typically employ the tool as an assistant, adviser, and guide rather than outsourcing entire school or work assignments. Effective use often requires iterative prompting and back-and-forth interaction, while low friction encourages quick requests for advice or feedback. Observed patterns point to modest productivity effects rather than transformative automation.
Read at Harvard Gazette
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