"We're clearly beginning to see the methods and ways in which AI is going to shape democratic discourse now and into the future," Alexandra Reeve Givens, president and CEO of CDT, commented, emphasizing the potential long-term impacts of AI on democratic processes and highlighting that while significant, the effects may still be less dramatic than anticipated. She underscored the necessity of understanding these tools as increasingly influential in shaping how information is disseminated to voters.
Givens expressed her concerns regarding AI chatbots, stating, "Voters shouldn't be looking to AI chatbots for authoritative information about voting or any issue where it's essential to receive timely and accurate information. The evidence shows just far too many inaccurate and incomplete answers." This cautionary note pointed to the inadequacies in the reliability of information provided by AI as voters seek trustworthy sources.
Discussing the study from AI Democracy Projects, Givens highlighted the results: "Half the AI chatbots' responses to election-related queries were rated as inaccurate by a majority of expert testers, with more than one third of responses rated as harmful or incomplete and a further 13 percent rated as biased." This underscores the potential dangers posed by reliance on AI-generated information in a critical democratic process like elections.
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