HR technology is transforming to meet rising employee experience and efficiency expectations through automation and cloud tools. Moving from assistive to agentic AI, these technologies will act more as coworkers, handling complex tasks while maintaining human oversight. David Lloyd emphasizes the importance of 'human-in-the-loop' design, allowing flexibility and control over decisions. With proper governance, such AI will soon be integrated across recruitment and payroll, actively enhancing organizational agility and ensuring adherence to rules.
AI agents can handle tasks like approving time off, optimizing operations and even booking vacations, but they also initiate course creation, assess engagement surveys, and create a synopsis of departmental performance reviews.
Agentic AI can conduct multiple tasks independently and will soon become standard in HR platforms across recruitment, payroll, and talent management.
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