Ellie Brelis, a frequent flyer with a severe shellfish allergy, reported that she was removed from a Delta flight after she alerted crew about her condition.
Despite following protocol and informing flight attendants about her allergy, Brelis was removed from the flight due to concerns about shellfish being served in first class.
After her removal, Brelis booked a JetBlue flight to reach Boston, questioning Delta's allergy protocols as her initial flight was not refunded.
Brelis's experience highlights confusion regarding allergy accommodations on flights, as she followed Delta's guidelines but still faced travel disruptions.
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