""I now take lunch early and at my desk. This is a big cultural change because French meals can be long. This has been one of my adjustments.""
""Building consensus and coalitions is often important in the Netherlands. It's something that the French don't always know how to do well.""
""Employees have understood the reasoning behind the company's strategy, and redundancies would be handled in a very responsible manner.""
""We also recognise that consensus may take time, and not everyone would be satisfied with the plan, but we are committed to making progress over time.""
ABN Amro is reducing its workforce by 5,200 employees over the next three years as part of a strategy to improve profitability. CEO Marguerite Bérard is adapting her approach by sacrificing long lunches to engage with staff during weekly meetings. The bank aims to increase return on equity while maintaining a low cost/income ratio. Bérard emphasizes the importance of building consensus among employees during this transition, acknowledging that not everyone will be satisfied with the changes but committing to responsible handling of redundancies.
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