"'They're pretty good, even at 2,000 feet, seeing where that next meal is,' he said of the birds of prey. Once they've spotted something, though, 'they've got to dive in deep and get that meal, otherwise they starve and fall out of the sky,' he said. 'This coming down and going back up, and coming down and going back up, that's the world that the CEO lives in.'"
"At Lyft, Risher said he often discusses specific products or changes in 'excruciating detail' with employees much lower than him on the org chart. 'That's going to be where I go Falcon Mode on you,' he said. After that, he said, he leaves the team to work. 'Now, it's yours, and you're going to tell me all the ways where I got it wrong,' he said."
"Risher, who is in his third year as CEO of the ride-hailing company, has overseen a turnaround of the company's results. Part of his secret, he told Nilay Patel on The Verge's 'Decoder' podcast Monday, is that he's willing to step out of the C-suite and dive into the details of how Lyft operates. That could include casting the tie-breaking vote on a crucial decision or grilling employees about how they plan to roll out a new product."
David Risher is in his third year as Lyft CEO and has overseen a turnaround in company results. He regularly adopts a 'Falcon Mode' approach, diving into operational details and decision debates far below the C-suite. The approach includes casting tie-breaking votes, scrutinizing product rollout plans, and discussing changes in excruciating detail with lower-level employees before stepping back. Risher uses hands-on experiences, including driving for Lyft about every six weeks, to stay connected to rider and driver perspectives. He looks for opportunities to add value by swooping into details and then letting teams run their work.
Read at Business Insider
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