Microsoft is revising its Online Services pricing approach within Enterprise Agreements to enhance consistency and transparency. This shift aligns pricing models with existing structures for services like Azure, impacting products such as Dynamics 365 and Windows 365. Customers, especially larger ones, previously accessed significant discounts through volume licensing, potentially leading to increased costs going forward. The transition aims to simplify licensing but raises concerns regarding the strategic push towards non-EA models and the focus on larger commercial customers while pushing smaller businesses to utilize Cloud Solution Providers.
Many customers, particularly larger ones, enjoy substantial discounts via volume licensing and the change... will bring the Online Services pricing model into line with those already rolled out for services like Azure, "reflects our ongoing commitment to greater transparency and alignment across all purchasing channels."
Microsoft has been actively working to require smaller and mid-size customers to work with Cloud Solution Providers (CSPs), while grabbing the largest volume customers for itself.
The change reduces licensing complexity, enabling partners to invest less time evaluating Microsoft pricing and programs and more time working with customers on their business needs.
The changes, which apply to Online Services, will take effect on November 1, 2025, and will apply at the customer's next renewal or if they make a new purchase not already affected.
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