Service workers face low pay, unpredictable schedules, exposure to the public, and a lack of basic needs coverage, exacerbated by the challenges of the Omicron surge.
The Omicron surge has worsened conditions for service workers, leaving many sick or exposed, navigating unclear guidelines, losing shifts, and facing tense interactions due to understaffing.
The pandemic has highlighted the lack of protections for service workers, with many leaving the sector and facing little support amidst the challenges of the Omicron surge.
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