"AI is not disrupting Intuit's core business strategy. It is accelerating it. The company's three long-standing bets on expert help, data-driven insights, and owning the center of customer cash flow are becoming stronger as AI tools mature."
"I think what people are really missing is the durability of these business models. Every major technology shift brings predictions of collapse, from Y2K to the rise of the internet, yet established business models have proven resilient through these transitions."
"These LLMs are not looking to work against us. They're actually looking to work with us. Large language model providers are increasingly aligning with established software companies, especially in regulated financial environments where accuracy matters, creating collaborative relationships."
Intuit reported strong fiscal second-quarter results with 17% year-over-year revenue growth to $4.7 billion, exceeding expectations. CFO Sandeep Aujla attributes this performance to focused execution on customer needs, deepening the AI platform, and expanding upmarket. Aujla emphasizes that AI strengthens rather than weakens traditional software business models, countering market concerns about agentic AI undermining per-seat pricing. He notes that major technology shifts historically generate disruption predictions that prove unfounded. Large language model providers increasingly collaborate with established software companies, particularly in regulated financial sectors where accuracy is critical, creating partnerships rather than competitive threats.
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