Clean Up At Self-Service Checkout: Long Beach Retailer Staffing Ordinance
Briefly

Clean Up At Self-Service Checkout: Long Beach Retailer Staffing Ordinance
"Staffing RequirementsCovered retailers must ensure the self-service checkout stations are staffed by: Assigning at least one employee to supervise the self-service checkout operation at all times the self-service checkout is operating. Ensuring that the assigned employee has no other work responsibilities that would interfere with their oversight of the self-service checkout operations. Maintaining a staffing ratio of one employee for every three self-service checkout stations, if the retailer operates multiple stations."
"Who Is Covered?The ordinance applies to the following Long Beach retailers:* Drug Retail Establishment: A store selling prescription and nonprescription medicines and other merchandise such as groceries, beverages, dairy products, deli products, and sundries.* Food Retail Establishment: A retail store either (1) over 15,000 square feet and primarily selling household foodstuffs; or (2) over 85,000 square feet with at least 10% of its sales floor area dedicated to the sale of non-taxable merchandise."
Long Beach enacted the Grocery and Drug Store Staffing Standards for Self-Service Checkout Stations Ordinance, effective September 21, 2025, after City Council approval on August 12, 2025. The ordinance applies to defined drug retail establishments and large food retail establishments meeting specified size or sales-floor criteria. Covered retailers must assign at least one employee to supervise self-service checkouts whenever they operate, ensure the assigned employee has no conflicting duties, and maintain a staffing ratio of one employee per three self-service checkout stations when multiple stations operate. Covered retailers must also establish policies prohibiting certain ID-required and theft-deterrent items from self-service checkout.
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