"Some of those places are actually breaking the [employment standards] law, but it's easy to hide," says Michael von Massow, a professor at the University of Guelph who studies the economy of food and tipping.
During the Marketplace spot check of 100 Ontario businesses, workers at six fast-food restaurants told undercover journalists they don't keep their tips.
As Canadians are leaving bigger tips than before, the average tip in Canada left on Square's platform jumped from 16 percent in 2019 to 20 percent in 2023.
Tip prompts appeared on payment terminals at 72 out of 100 places visited in the spot check, with suggested tip amounts ranging from five percent up to 30 percent.
#tipping-practices #consumer-awareness #employment-standards #financial-transparency #hidden-camera-investigation
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