"The more leaders rise through the ranks, the less candid feedback they receive. Peers hesitate to challenge them, and direct reports filter their feedback."
"As visibility and stakes increase, blind spots can develop, causing leaders to become insulated from the reality of their situations."
As leaders ascend in organizations, they often encounter a paradox where candid feedback diminishes. Increased visibility and higher stakes contribute to this phenomenon, as peers become hesitant to challenge leaders. Direct reports may filter their feedback to avoid conflict, and boards tend to concentrate on results rather than the behaviors that drive them. Consequently, even highly capable CEOs can become insulated from critical insights, leading to blind spots that can affect their effectiveness.
Read at Harvard Business Review
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