"I told this group of pilots, 'Your job is just to assess: Is this interviewee someone I would like to take a four-day trip with? And if you say no, then they're out. You get a veto vote.' The idea is to pick people who care about others, who you want to hang out with, who you want to be with."
"United receives 75,000 applications in a matter of hours for a job, and the airline ends up hiring around 3,000 candidates - a 4% acceptance rate. At that volume, the company can afford to be highly selective, using subjective filters like 'would I want to fly with this person?'"
United Airlines employs a unique hiring process that emphasizes cultural fit and interpersonal skills. CEO Scott Kirby has selected a group of well-liked pilots to evaluate job candidates during their interview day. These pilots accompany candidates throughout the day, assessing whether they would enjoy spending time with them on trips. If the pilots decide a candidate is not a good fit, they have the authority to veto their hiring, regardless of the candidate's qualifications. This approach is made possible by the airline's high volume of applications.
Read at Entrepreneur
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