The NTSB released a report on the Alaska Airlines door plug blowout incident, criticizing Boeing and the FAA for failures in training and oversight. Jennifer Homendy, NTSB chair, noted that safety deficiencies should have been obvious. The incident was caused by a missing bolt after poorly conducted maintenance; only one team member had prior experience, but they were on vacation, leaving a trainee in charge. Lacking documentation and inspections exacerbated the risks, culminating in the emergency landing of Flight 1282 shortly after leaving the Boeing factory.
Investigators criticized both Boeing and the Federal Aviation Administration as they released a summary of the report into Alaska Airlines Flight 1282. The safety deficiencies that led to this accident should have been evident to Boeing and to the FAA, said Jennifer Homendy, chair of the National Transportation Safety Board.
The NTSB determined that the probable cause of the incident was Boeing's failure to 'provide adequate training, guidance, and oversight' to its factory workers.
The plane, which left Boeing's factory 66 days earlier, was forced to make an emergency landing. In its preliminary report, the NTSB said the plane was missing bolts designed to secure the door plug.
Additionally, neither the manager of the door team nor any of the team members on duty had 'any experience with opening a mid-exit door plug.'
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