Starbucks, under the leadership of former Chipotle CEO Brian Niccol, has introduced various changes to improve the café experience. This includes the reintroduction of self-service creamer stations and a new dress code of black shirts and khaki pants, which has received mixed reactions from employees. The most controversial change, however, is the ban on animal doodles on to-go cups, replaced with an emphasis on positive notes from baristas. This decision has sparked debate among employees and customers, many of whom are speculating on the reasons behind it.
Since the arrival of Brian Niccol as CEO, Starbucks has implemented new policies, one notably banning animal doodles on to-go cups while encouraging positive notes.
Employees have voiced dissatisfaction about the new dress code and the elimination of animal doodles, feeling these changes undermine personal expression in their work.
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