Baristas at Starbucks face challenges from careless customers, particularly with hot coffee spills into trash bins. These spills can create messy situations, making cleanup difficult for staff. Customers asking for less coffee to accommodate add-ins may not realize the impact of their actions. Baristas genuinely want to provide good service and ensure customer satisfaction while minimizing the risk of messes. Ideally, quick-access sinks would alleviate some issues, but such facilities are often not available, making it essential for customers to be mindful of their coffee habits.
"I would rather walk back and forth from the coffee urns to a customer a million times to make sure I left the right amount of room than deal with that a dozen times a day..."
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