The UK government's digital technology spending is inadequately tracked, resulting in overspending and outdated systems. Joe Hill from the Reform think tank emphasized that while digital spending covers a wide range of services, including core infrastructure and staff costs, it is not well understood or mapped. A recent HM Treasury review revealed departments often prioritize short-term savings over essential long-term digital investments, contributing to a growing technical debt and hampered progress. The government has made efforts to improve this situation but more comprehensive actions are needed.
The absence of agreed upon metrics to measure outcomes also limits the ability to demonstrate value for money in digital spending.
digital spending might include core technology infrastructure to deliver its day-to-day business... Staff costs in building, maintaining, and running those services could also be included.
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