In recent weeks, Amazon has observed a surge in online scams targeting its customers, prompting the company to issue a warning via email to all Prime account holders. Various scam types include order confirmation scams, tech support scams, and account suspension scams. The warning specifically encourages customers not to click on links in suspicious emails, which could lead to fraudulent websites that capture personal information. Amazon states it never asks for sensitive information over the phone and urges customers to confirm communications directly through their official site for security.
Amazon has warned customers about an increase in online scams, highlighting various types, such as order confirmation scams and tech support scams, particularly ahead of Prime Day.
Customers received an email from Amazon stating, "We've recently noticed an increase in customers reporting fake emails about Amazon Prime membership subscriptions." Amazon encourages customers to stay protected from scams.
The company emphasizes that it will never ask for personal information over the phone or request payment outside its website, thus urging customers to verify any communications.
One specific scam involves emails informing customers of renewed Prime accounts at new prices, where clicking a link could compromise their Amazon account details and banking information.
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