Costco stands out for its generous return policy, permitting members to return nearly all items without a receipt due to a purchase tracking system linked to their accounts. Members can provide their card or membership number for item verification. If they lack these, a visit to the membership desk offers a temporary card. However, returns should take place within 90 days, and some items such as alcohol and customized goods are non-returnable. Utilizing original packaging for returns is encouraged for best practices.
Costco's return policy allows members to return most items hassle-free, even without a receipt, thanks to their purchase tracking system linked to membership accounts.
If members lack their card, they can visit the membership desk for a temporary card or use the Costco app for access to their account.
Most returns should be made within 90 days, with exceptions for certain products like alcohol and customized items, which cannot be returned.
While not mandatory, returning items in original packaging is recommended as it simplifies the return process, enhancing customer experience.
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