KLM and Air France have reported a data breach that involved unauthorized access to customer data on an external customer service platform. No sensitive information, including passwords, travel details, and credit card data, was compromised during the breach. The incident is part of a larger wave of similar attacks affecting multiple companies, attributed to ShinyHunters. The airlines took immediate security measures to stop access and have notified their respective national data protection authorities in the Netherlands and France regarding the breach.
KLM and Air France reported a data breach involving unauthorized access to customer data on an external customer service platform. However, no sensitive information was compromised.
The breach is connected to a broader wave of similar attacks impacting multiple companies, indicating a systematic issue within the industry.
Immediate security measures were implemented to stop access and prevent future incidents, showcasing the airlines' proactive approach to cybersecurity.
Both KLM and Air France have notified their respective national data protection authorities, ensuring compliance with regulatory requirements following the incident.
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