A tenant in a new luxury apartment is experiencing extreme cold conditions despite attempts to resolve the issue with management and maintenance. The management has been unresponsive, stating there's nothing they can do. The tenant seeks advice on understanding their rights and potential actions to address the inadequate heating. The response recommends contacting local government services, specifically 311, to report the situation and gather support from other tenants facing similar issues. This collective action could help hold management accountable and push for necessary improvements.
It's time to engage your local government. Call 311 to report the lack of heat. Provide all of the details that you can, including any promises management has made.
The more people you can get to complain, the better chance you have of getting results. Speak to other tenants to find out if you are the only one having this issue.
This apartment is advertised as a luxury property, yet the living conditions aren't up to standard.
I've tried using space heaters, but that's just driving up my electricity bill and still doesn't solve the issue.
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