Jordan Dearsley emphasized Vapi's strategic focus on infrastructure rather than model development, stating, 'Rather than developing these models ourselves, we concentrated on building the engineering and infrastructure necessary to turn them into production-ready voice agents.' This modular approach allows customers to access the latest models swiftly, ensuring they remain at the forefront of technology.
VCs are particularly excited about AI agents as they expect these technologies to become fundamental in the tech ecosystem, impacting areas such as customer service and sales. Investors from multiple firms are keenly monitoring startups like Vapi that focus on voice command functionalities.
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