Emerging third-party online platforms that auction dining reservations have disrupted operations at popular restaurants like Commander's Palace. These platforms allow individuals to profit by reselling reservations without the restaurant's control or consent. A high-profile case during the Super Bowl weekend saw a table sold for over $2,100, negatively impacting customer expectations. Restaurants face the challenge of empty tables unless these platforms successfully find buyers, leading to a new law in Louisiana banning reservation resales to protect business interests.
Emerging third-party platforms selling hard-to-get dinner reservations have created headaches for restaurants like Commander's Palace, as they operate outside the restaurant's control, allowing anyone to profit from adverse reservation practices.
During Super Bowl weekend in New Orleans, a table at a French Quarter restaurant sold for over $2,100, heightening customer expectations and altering perceived value without restaurants' consent.
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