"They gave me the runaround and they lost my baggage, which was not found for three weeks. They dropped the ball. It's awful."
"Due to Owoyemi's poor medical/heart conditions, he suffered grief and discomfort and became ill for the duration of time at Paris Airport."
"Due to the delay, Owoyemi and his travel companion could not reach their destination and had to stay in a nearby hotel overnight for unnecessary but additional cost."
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