
"We had just put in new Wi-Fi infrastructure to support every student from year 5 to 12 using a laptop. It worked well for the first couple of weeks of term, but then we started getting reports that some of the laptops were intermittently unable to connect, or getting very slow connectivity in one area of the school."
"We looked at the spectrum analyzer and the entire 2.4GHz spectrum across all channels was blanketed by a very strong signal. We scratched our heads trying to figure out what could cause such a loud and spectrum-wide signal."
Harold, an IT Support Manager at a K-12 school, faced Wi-Fi connectivity issues affecting Windows laptops after new infrastructure was installed. Initial troubleshooting failed, leading to the involvement of a Wi-Fi vendor technician with a spectrum analyzer. They discovered a strong signal blanketing the 2.4 GHz spectrum, which was causing the connectivity problems. The investigation was interrupted by students' lunch break, prompting a move to a quieter location for further analysis.
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