How a Netflix customer in Germany won back money after price hikes
Briefly

In a landmark case, a regional court in Cologne has found Netflix's subscription price increases unlawful, mandating the company to refund a customer in Germany. The ruling stemmed from a lawsuit where the plaintiff challenged multiple price increases on his subscription since 2017, claiming he was not properly informed about the changes. While this ruling benefits one individual, consumer advocates view it as a potential win for many Netflix subscribers, although it does not guarantee similar outcomes for others. Netflix termed the decision unusual and contested its validity in other jurisdictions.
The Cologne Regional Court ruled that Netflix's price increases were unlawful, leading to a refund order for a German customer.
According to the court, the company failed to inform the customer adequately about the contractual changes regarding the price hikes.
Read at The Local Germany
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