Rom Kosla became the CIO of Hewlett Packard Enterprise (HPE) in July 2023, moving from a background in consumer goods and retail to technology. With significant experience at companies like Ahold Delhaize, PepsiCo, and Nestlé, he aims to utilize his expertise in a new industry context. Kosla emphasizes HPE's unique position as 'customer zero' and prefers the term 'customer gold' to stress the importance of high-quality products. His role encompasses technology strategy, e-commerce, and operational oversight, while also advising clients, evoking his consultancy background.
I liked the idea of working in a different industry. Moving into the tech industry was a bit nerve-wracking because the concept of who the customers are is different.
The role has exceeded my expectations... At HPE, it's different because we are customer zero.
I prefer the term 'customer gold' because I want HPE to develop high-quality products.
Those are opportunities to flex my prior experience and capabilities, and learn how to take our products, enable them, and share best practices.
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