"Following an investigation by the Guardian that found Google AI Overviews offering misleading information in response to certain health-related queries, the company appears to have removed the AI Overviews for some of those queries. For example, the Guardian initially reported that when users asked "what is the normal range for liver blood tests," they would be presented with numbers that did not account for factors such as nationality, sex, ethnicity, or age, potentially leading them to think their results were healthy when they were not."
"A Google spokesperson told the Guardian that the company does not "comment on individual removals within Search," but that it works to "make broad improvements." The spokesperson also said that an internal team of clinicians reviewed the queries highlighted by the Guardian and found "in many instances, the information was not inaccurate and was also supported by high quality websites.""
An investigation found that Google AI-generated Search Overviews sometimes provided misleading information for health-related queries, particularly liver blood test reference ranges that did not account for nationality, sex, ethnicity, or age. Google removed AI Overviews for some of the flagged liver test queries, though variations of those queries could still trigger AI-generated summaries. Later testing showed those specific queries did not display AI Overviews while AI Mode remained available. A Google spokesperson declined to comment on individual removals, said the company is making broad improvements, and reported that an internal clinician review judged many highlighted answers as supported by high-quality websites. Google has previously announced health-focused Search improvements.
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