Daric Snyder, Director of Experience Design at Emplify Health, discusses the challenges of creating user-friendly healthcare software that caters to diverse patient and provider needs. With the merger of Gundersen and Bellin Health and the impact of COVID-19, Emplify Health is advancing its digital strategy to enhance engagement with patients across 11 hospitals and 100 clinics. Snyder emphasizes finding a balance between maintaining existing successful processes and innovating for future growth in a complex healthcare environment.
In today's healthcare landscape, creating user-friendly software is essential to improving both patient and provider experiences, especially amid the complexities introduced by COVID and mergers.
The merger of Gundersen Health System and Bellin Health forced us to evaluate how we engage with patients online and enhance our digital offerings.
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