Springfield Care Centre in Springfield Drive has retained its overall 'good' rating following a recent inspection by the Care Quality Commission (CQC), which addressed concerns regarding staffing and support. The report highlighted that residents felt safe and comfortable, demonstrating positive relationships with staff. It noted adequate staffing levels and effective safety measures, especially for individuals with specific health needs. The home was praised for cleanliness and the manager's accessibility, reinforcing a supportive environment for both residents and their families.
According to the report, residents "felt safe and comfortable at the home and had a positive relationship with staff". Inspectors noted the home was "clean and tidy, which ensured people could move around safely."
A relative mentioned, 'I have no concerns - as soon as any safety issues come up, they are dealt with. It's called 1-2-1 staff support and was put in place straight away.'
Inspectors observed that staff "had good knowledge about people and supported people safely such as ensuring they were able to mobilise and eat their food safely."
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