"Brsk is investigating an incident involving unauthorized access to one of our customer database systems. We have established that the information involved is limited to basic customer contact information. No financial information, passwords, or account login credentials were affected. At this stage, there is no evidence to suggest that any of the information has been misused."
"We understand that incidents of this nature can cause concern, and we are treating this matter with the highest level of seriousness. We have informed affected customers, and as an additional precaution, we are offering them 12 months of free personal, financial, and web-monitoring services provided by Experian. We have also engaged specialist security partners to assist with our investigation. The ICO, the police, and relevant regulatory authorities have all been informed."
Brsk is investigating unauthorized access to a customer database after an online advert claimed 230,105 stolen records. The reportedly stolen data includes full names, email and home addresses, installation details, location data, phone numbers, and indicators of vulnerable-customer status. Brsk confirmed a database breach and stated the exposed information is limited to basic customer contact details; no financial information, passwords, or account login credentials were affected and there is currently no evidence of misuse. Affected customers have been notified and offered 12 months of Experian monitoring. Brsk engaged specialist security partners and informed the ICO, the police, and relevant regulators. Broadband services and core network operations were unaffected.
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