""The Commission's Fees Rule makes it very clear that the total price of live-event tickets must be disclosed up-front to enable consumers to make fully informed purchasing decisions. Price transparency is essential to a free and competitive marketplace. Today's settlement underscores the Commission's commitment to ensuring that consumers pay the price they are promised.""
""This settlement covers a limited number of transactions, spanning just three days in May 2025, where some listings on our site may have displayed ticket prices exclusive of fees.""
StubHub will refund $10 million to consumers and change how it displays ticket prices following accusations from the FTC of deceptive advertising. The FTC's Fees Rule mandates that total ticket prices, including all mandatory fees, must be disclosed upfront. StubHub advertised ticket prices without clearly showing these fees during a three-day period in May 2025. Although the company disagrees with the FTC's view, it is taking steps to address the concerns by refunding affected buyers' fees and ensuring compliance with the Fees Rule.
Read at Fox Business
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