#consumer-protection

#consumer-protection

Delta Air Lines and United Airlines were sued this week by passengers claiming they paid extra to sit in "window" seats, but were instead assigned to sit next to a windowless wall. According to the proposed class action lawsuits filed Tuesday in San Francisco federal court and Brooklyn, New York federal court, the two airlines breached their contracts by misleading customers, charging them for window seats but placing them in the gaps between the windows without effectively disclosing the seat placement to the passengers.

Consumer contacts to our helpline are vital in directing our work, particularly in enforcement. The information provided by consumers helps us to identify rogue traders, patterns of potential law-breaking and means we can target our resources for maximum impact.

Kellogg Co. will remove artificial dyes from cereals by the end of 2027, following pressure from government and consumers to eliminate synthetic colorings.

"It took me a while to realize it wasn't an actual institution," said Aaron Ament, president of the National Student Legal Defense Network and a lawyer who has investigated for-profit colleges that have defrauded students.

Scammers advertise pets that don’t exist to deceive buyers. A common method is creating polished websites with false testimonials to gain trust before vanishing after taking deposits.

The entire structure of the arrangement is designed to put Unison in the same position, and to have the same right to payment, as an unadorned nonrecourse obligation to pay Unison 70% of the home's equity, less $194,250.

Walmart, Inc. agreed to pay a $5.6 million settlement in a lawsuit alleging that the retailer overcharged customers by selling baked goods and produce that weighed less than labeled.

Dickson is one of three people who contacted CBC Toronto about StubHub's failure to help them after their accounts were hacked, following a story about a Blue Jays fan whose pricey tickets were sold from his account.

The ASA found that the two ads, which appeared online, omitted key information about the eligibility criteria for government funding available for installing the pumps.

"It's clearly not right that a platform now more watched than almost any traditional broadcaster is still operating under a 'lighter touch' advertising regime."

The executive order directs regulators to investigate potential violations of the Equal Credit Opportunity Act, antitrust laws, or consumer financial protection laws. Banks may face fines or penalties if found in violation.

According to a recent report from economic and financial consulting firm Cornerstone, the number of class-action lawsuits opened against crypto firms in the first half of 2025 has nearly matched last year's total. Investors are still holding crypto firms accountable despite the 180-degree turn in enforcement attitudes from US financial regulators.

Reports indicate that there has been a concerning rise in hospitalizations associated with botulinum toxin injections, particularly when these procedures are performed by unlicensed practitioners.

Italy's competition watchdog imposed a fine of one million euros on Infinite Styles Services Co. Ltd for misleading environmental claims about Shein's clothing products.

The legislation prohibits companies from making credit offers unless the consumer has provided explicit consent or the offer is from their existing mortgage originator or servicer.

Advancements are being driven by profit motives rather than a vision for public good.

Purchasing airline tickets with credit cards ensures better consumer protection and faster refunds, especially highlighted by the recent bankruptcy of Silver Airways.

Staten Islanders who were scammed out of money they paid for future funerals are finding support from local lawmakers aiming to enhance oversight of funeral homes.

Delta's AI pricing could increase competition in the airline industry, but companies might be incentivized to skew toward higher prices due to lack of transparency.

"The property rights of American homeowners must be safeguarded...to ensure there are no unreasonable restraints on a homeowner's ability to sell or refinance their home in the future due to unwarranted transaction costs."

Industry self-regulation offers a powerful, flexible force that can bridge the divide between disparate legal systems and foster international cooperation in technology.

The 2023 final rule aimed to modernize enforcement of the 1977 anti-redlining law, requiring U.S. banks to support community development and lend to low-income borrowers.

Trading Standards Officers found a total of 115 out of date food items at two Asda stores in Cardiff, including some that were two weeks past expiry.