#consumer-protection

[ follow ]
fromFortune
1 day ago

'Why shouldn't we get our money back too?' Normal people are starting to demand Trump tariff refunds | Fortune

On Feb. 20, The Supreme Court invalidated tariffs implemented under the International Emergency Economic Powers Act, or IEEPA, worth an estimated $130 billion to $175 billion.
Miscellaneous
Miscellaneous
fromwww.berkeleyside.org
1 day ago

Police warn of aggressive' door-to-door contractor scam targeting older Berkeleyans

Sophisticated scam groups target Berkeley residents with fraudulent roofing and masonry services, causing losses between $10,000 and $450,000 per victim.
fromwww.housingwire.com
1 day ago

NRMLA opposes New Jersey reverse mortgage counseling bill

The group believes that proposed requirements for reverse mortgage counseling agencies to be physically located in the state, and for their services to be conducted in person, will create a severe and unnecessary chilling effect on seniors' ability to obtain a reverse mortgage in New Jersey.
Real estate
fromwww.mercurynews.com
2 days ago

Walmart to pay $100 Million to settle FTC case on driver wages

In a complaint filed in California federal court, the consumer protection agency said the company misled drivers about how it calculated their base pay, tips and special incentive earnings opportunities. The company also didn't tell customers that tips wouldn't be fully paid to the person who made their delivery, the lawsuit alleges.
E-Commerce
US news
fromReadWrite
2 days ago

Massachusetts sportsbooks must explain account limits clearly

Massachusetts Gaming Commission unanimously requires sportsbooks to notify customers within 48 hours when their betting accounts are limited.
Privacy professionals
fromWIRED
2 days ago

Data Broker Breaches Fueled Nearly $21 Billion in Identity-Theft Losses

Congressional Democrats identified $20.9 billion in consumer losses from identity theft linked to four major data broker breaches, with one company refusing to improve opt-out accessibility.
US politics
fromStreetsblog
2 days ago

Lawmakers Question Hochul's Insurance Claims In Leadup To Budget Rebuttal - Streetsblog Empire State

New York lawmakers question whether fraud and lawsuits truly drive high insurance rates, expressing concerns that Governor Hochul's premium reduction plan may unfairly reduce crash victims' compensation without sufficient evidence.
#walmart-settlement
fromThe American Conservative
2 days ago
Right-wing politics

Walmart to Pay $100 Million in Driver Pay Settlement

Walmart agreed to pay $100 million to settle FTC allegations that it deceived Spark delivery drivers about pay and tips since 2021.
fromBusiness Insider
3 days ago
E-Commerce

Walmart agrees to pay $16 million to its Spark delivery drivers to settle claims it misled them over tips and pay

Walmart will pay $16 million to Spark drivers as part of a $100 million FTC settlement for misleading them about base pay and tips.
fromBusiness Insider
3 days ago
E-Commerce

Walmart agrees to pay $16 million to its Spark delivery drivers to settle claims it misled them over tips and pay

California
fromThe Mercury News
2 days ago

Class-action settlement approved against Northern California bail bonds company

Bad Boys Bail Bonds must forfeit $38 million in debt from over 18,000 customers who signed misleading contracts lacking required co-signer notices.
Privacy technologies
fromBloomberglaw
3 days ago

Dollar Tree Customer Drops Suit Over 'Deceptive' Cookie Banner

A Dollar Tree customer dismissed his class action lawsuit alleging the company continued collecting website visitor data despite users rejecting tracking through consent banners.
fromZDNET
3 days ago

Why scammers call you and say nothing - and how to respond safely

Calls where no one responds are rarely accidental. In many cases, they are automated reconnaissance events. Fraud operations run at industrial scale, and before they invest human effort in a target, they validate that a number is active and answered by a real person.
Information security
#loot-boxes
fromKotaku
4 days ago
US politics

Valve Accused Of Promoting Illegal Gambling With Loot Boxes In New Lawsuit

fromKotaku
4 days ago
US politics

Valve Accused Of Promoting Illegal Gambling With Loot Boxes In New Lawsuit

US politics
fromwww.npr.org
3 days ago

These major issues have brought together Democrats and Republicans in states

State legislators from both parties are uniting to regulate artificial intelligence and data centers, breaking typical partisan divisions seen in Congress.
E-Commerce
fromTechCrunch
3 days ago

Walmart agrees to $100M settlement over deceptive pay practices in Spark Driver program | TechCrunch

Walmart agreed to pay $100 million to settle FTC allegations of deceptive pay practices in its Spark Driver gig service, involving misleading earnings claims and tip mishandling.
fromwww.theguardian.com
3 days ago

Tell us: how will the UK's landline switch-off affect you or your family?

UK telecoms companies are retiring traditional landline services and replacing them with internet-based home phone connections. The industry has set a deadline of January 2027 to complete this switch with roughly 3.2 million homes still to move over. While the digital switchover has been straightforward for most households, for some vulnerable customers, such as those with telecare devices, it has been very stressful.
UK news
fromAxios
3 days ago

Tech ratepayer pledge may be more bark than bite - but still matters

Tech execs are expected at the White House next week to sign what President Trump called a "ratepayer protection pledge" during Tuesday's State of the Union. OpenAI and Amazon are taking part in the "pledge" initiative, the companies confirmed. Others expected include Google, Meta, Microsoft, xAI and Oracle, Fox News reported.
US politics
fromLos Angeles Times
3 days ago

A dog attacked a woman at an L.A. city animal shelter. She won a $5.4-million verdict

Genice Horta, 51, said that neither the shelter nor the rescue group she worked for told her the dog, a Belgian Malinois named Maximus, had bitten a teenager and a shelter employee, sending both to the hospital. After six surgeries to repair the bones and nerves in her right arm, Horta was left with permanent damage, according to a brief by her attorneys in the lawsuit she filed in 2022.
Los Angeles
fromThe Verge
3 days ago

New York sues Valve, alleging its loot boxes are 'quintessential gambling'

This loot box model that Valve has developed - charging an individual for a chance to win something of value based on luck alone - is quintessential gambling, prohibited under New York's Constitution and Penal Law. Valve has made "tens of millions of dollars" selling loot box keys to "thousands" of New York residents and has "made millions of dollars more in commissions from New Yorkers who sold virtual items obtained from loot boxes."
US politics
Privacy technologies
fromMedium
4 days ago

The design failures of consumer IoT

Essential anti-theft features in IoT devices are increasingly locked behind paywalls, leaving users vulnerable when subscriptions expire and data collection stops.
US politics
fromFortune
4 days ago

The Consumer Financial Protection Bureau is under threat | Fortune

The Trump administration's cuts to the CFPB have cost Americans nearly $19 billion in lost consumer protections, with enforcement actions dropped and predatory lending practices left unchecked.
#illegal-online-gambling
fromLondon Business News | Londonlovesbusiness.com
4 days ago

OFGEM Pushing 'Propaganda, Not Regulation' and Consumers - London Business News | Londonlovesbusiness.com

The bulk of the £200 (10%) saving from a year ago is not real. It's a transfer of bad climate policy costs from bills to taxes. Hiding the problem, not solving it. This means future taxpayers, your children, are now subsidising old wind farms and failed heat pump promotion campaigns, rather than stopping the waste.
Public health
#gambling-regulation
#unlicensed-gambling
Miscellaneous
fromReadWrite
6 days ago

ASAI upholds complaint against TonyBet ad YouTube

Ireland's advertising regulator found a TonyBet YouTube ad wrongly presented gambling as a way to make money and ease financial hardship.
Business
fromIndependent
6 days ago

'Irish banks rip-off young savers' - experts claim children's savings accounts are a marketing tool

Children's savings accounts often include restrictive, unfair terms that reduce advertised interest rates and function primarily as marketing tools.
#gym-memberships
fromNEPYORK
1 week ago
New York City

NYC Cracks Down on Gym 'Subscription Traps' with Warnings to 187 Chains - NEPYORK

fromNEPYORK
1 week ago
New York City

NYC Cracks Down on Gym 'Subscription Traps' with Warnings to 187 Chains - NEPYORK

Food & drink
fromTasting Table
1 week ago

Why 'Market Price' Is A Big Red Flag At Seafood Restaurants - Tasting Table

Market-price menu listings for seafood reflect seasonal supply and cost volatility but can enable restaurants to overcharge and require consumer caution.
fromBusiness Matters
1 week ago

Can You Trust Online Loans? What Singapore Borrowers Should Know

A borrower visits an online money lender's website or app, fills out a digital application form, and uploads the required documents - typically a NRIC, proof of income, and recent bank statements. The lender reviews the application (often within the same day), and if approved, presents a loan contract with the terms spelled out: principal, interest rate, repayment schedule, and fees. Once both parties sign, the funds are disbursed directly to the borrower's bank account.
Business
UK news
fromwww.theguardian.com
1 week ago

Man receives 42,000 bill for data roaming charges after Morocco holiday

Small business owner faced a £42,000 bill after his daughter's data roaming use in Morocco under a contract with uncapped 'rest-of-world' charges.
Law
fromwww.mercurynews.com
1 week ago

Beware the Vortex! How a $197 hair gadget sparked a three-month fight with American Express

Merchant misrepresented its location and demanded unreasonable return shipping; card issuer initially refused chargeback despite documentation and Regulation Z rights.
US news
fromThe Verge
1 week ago

Texas is suing TP-Link over its ties to China

Texas AG sues TP-Link for allegedly masking Chinese ties and misleading consumers about product origin and security.
fromThe Verge
1 week ago

West Virginia sues Apple for allegedly letting child abuse spread in iCloud

West Virginia has filed a lawsuit against Apple, accusing the company of allowing the distribution and storage of child sexual abuse material (CSAM) in iCloud. In a lawsuit filed on Thursday, West Virginia Attorney General JB McCuskey claims that by abandoning a CSAM detection system in favor of end-to-end encryption, iCloud has become a "secure frictionless avenue for the possession, protection, and distribution [of] CSAM," violating the state's consumer protection laws.
Apple
fromwww.housingwire.com
1 week ago

Equifax settles fair credit reporting act suit

In the second amended complaint, Guo claims that after she was the victim of identity theft, the financial institution and credit bureau defendants continued to report and attempt to collect fraudulent debts after she provided proof of the fraud. In doing such she alleges that they violated federal and California consumer protection laws by failing to properly investigate and correct her credit reports.
Law
fromLos Angeles Times
1 week ago

Sen. Elizabeth Warren endorses former Rep. Katie Porter for governor

"From the moment Katie set foot in my consumer law class, I knew that she would be a warrior for working families," Warren said in a statement, citing Porter's work on the foreclosure crisis as well as her questioning of corporate leaders and members of the Trump administration while wielding a white board in hearings when she represented an Orange County district in Congress.
US politics
#prediction-markets
US politics
fromwww.independent.co.uk
1 week ago

Motorists left out of pocket by car insurance over key policy

Independent seeks donations to fund on-the-ground journalism while consumer watchdog Which? warns many car insurance policies inadequately cover personal belongings.
Law
fromTasting Table
1 week ago

The Boneless Wings Lawsuit Against Buffalo Wild Wings Didn't Have Enough Meat - Tasting Table

Boneless wings are a commonly understood menu term that does not imply actual deboned wing meat, and claims of deceptive labeling were dismissed.
fromBusiness Insider
1 week ago

The EU is investigating Shein for 'addictive,' gamified service

The Commission said it would investigate Shein for "addictive design, the lack of transparency of recommender systems, as well as the sale of illegal products, including child sexual abuse material." Shein's platform is addictive because it uses points and rewards for engagement, the Commission said in the press release, which could jeopardize consumer well-being. Shein, a Chinese fast fashion brand, is headquartered in Singapore.
Careers
Public health
fromwww.theguardian.com
1 week ago

UK shoppers warned over spread of harmful and illegal skin lightening kits

Illegal skin-lightening products containing banned substances are increasingly sold in diverse UK outlets, posing serious and sometimes irreversible health risks.
Law
fromwww.mercurynews.com
2 weeks ago

GE keeps fixing my fridge, but it won't stay fixed what now?

Multiple failed repairs and an unlocatable coolant leak on an expensive refrigerator warrant replacement under warranty rather than continued ineffective repairs.
fromTheregister
2 weeks ago

UK unveils telecoms charter to curb mid-contract bill shocks

The UK government claims a new Telecoms Consumer Charter will stop customers being hit by unexpected bill increases and offer clearer pricing when signing up to deals. Britain's Department for Science, Innovation and Technology (DSIT) says major telco providers - BT, Virgin Media O2 (VMO2), the newly conjoined VodafoneThree, Sky, and TalkTalk - have signed up to new commitments under the charter. The charter, however, appears to be nothing more than a voluntary code of conduct with no legal enforcement.
UK politics
#influencer-marketing
fromIndependent
2 weeks ago
Marketing

Beauty influencer Suzanne Jackson and Conor McGregor issued with compliance notices by consumer watchdog

fromIndependent
2 weeks ago
Marketing

Beauty influencer Suzanne Jackson and Conor McGregor issued with compliance notices by consumer watchdog

New York City
fromwww.amny.com
2 weeks ago

NYC alleges bait and switch business practices' by Extra Space Storage in new lawsuit | amNewYork

New York City sued Extra Space Storage for deceptive pricing, hidden fees, rat infestations, and destroyed customer property across multiple borough locations.
Real estate
fromwww.housingwire.com
2 weeks ago

Unison faces consumer lawsuit over home equity investment claims

Unison's home equity investment agreements are alleged to be misleading, functioning as unlicensed, high-cost mortgages that can strip homeowners' equity and evade consumer protections.
Real estate
fromwww.housingwire.com
2 weeks ago

Colony Ridge settles for $68M over alleged predatory land sales

Colony Ridge settles DOJ/CFPB/Texas claims, denies wrongdoing, and agrees to $48M infrastructure, $20M for law enforcement, and underwriting reforms to reduce foreclosures.
fromwww.independent.co.uk
2 weeks ago

Key changes for Buy Now, Pay Later rules confirmed and the date it comes into force

Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
UK news
US politics
fromTruthout
2 weeks ago

Trump's War on Consumer Financial Protection Bureau Cost Consumers $19 Billion

Trump administration dismantling of the CFPB cost Americans nearly $20 billion in one year through halted enforcement, rescinded rules, and disrupted consumer payments.
New York City
Mayor Zohran Mamdani prioritizes worker protections and affordability, appointing enforcement leaders, expanding DCPW resources, and banning hidden junk fees.
UK news
fromReadWrite
2 weeks ago

BGC reacts as Andrew Rhodes to leave UK Gambling Commission

Andrew Rhodes will step down as CEO of the UK Gambling Commission on 30 April 2026 after nearly five years leading regulatory and consumer-protection reforms.
US news
fromFast Company
2 weeks ago

Trial against Meta over sexual exploitation in children begins in New Mexico

A New Mexico trial alleges Meta's platforms enticed and exposed children to sexual exploitation and mental-health harms while the company allegedly concealed knowledge for profit.
fromFast Company
2 weeks ago

Copenhagen wants to cement itself as a sustainable fashion mecca

Fashion weeks around the world are dominated by four main shows: New York, Paris, Milan, and London. But in 2020, Copenhagen Fashion Week (CPHFW) made a bold move that helped it garner attention. It launched a framework with nearly 20 sustainability standards that fashion brands must meet to participate. The choice came at a time when fashion's sustainability practices were under increased scrutiny.
Fashion & style
Environment
fromSocial Media Explorer
3 weeks ago

Entorno Law and the Role of Public Interest Law in Protecting Communities and the Environment - Social Media Explorer

Public interest law ensures accountability and enforces environmental and consumer protections to safeguard public health, community welfare, and natural resources while promoting sustainability and fairness.
Online marketing
fromBusiness Matters
3 weeks ago

Understanding Casino Bonuses: A Business-Minded Approach to Online Gaming

Casino bonuses often appear valuable but wagering requirements, game contributions, and restrictions frequently reduce their real-world worth for UK players.
#rent-now-pay-later
fromwww.theguardian.com
3 weeks ago

Plainly wrong': London flat dwellers fight shock 200,000 heating bill

If I could move, I would to a place without a heat network. But I can't while this debt is hanging over me, says Anja Georgiou. The mother lives with her family in a rented flat in the River Gardens development in Greenwich in south-east London where, three years ago, residents were shocked to be presented with a surprise 200,000 bill for heating and hot water.
UK news
New York City
fromCity Limits
3 weeks ago

NYC Cracks Down on Employment Agency Violations Following City Limits' Investigation

Thousands of job seekers, especially low-income non–native English speakers, were charged illegal upfront fees or received only partial refunds from employment agencies.
UK news
fromwww.independent.co.uk
3 weeks ago

How criminals are using AI to clone victims' voices and set up direct debits

Criminals use AI voice cloning to create fraudulent direct-debit authorizations via phone, targeting older people.
US politics
fromNewsmax
3 weeks ago

Senators Push Bill Targeting Social Media Ad Scams

Bipartisan legislation would require social platforms to vet advertisers and take reasonable steps against fraudulent ads or face FTC and state enforcement.
New York Mets
fromReadWrite
3 weeks ago

AG James warns New Yorkers about betting and prediction markets

Sports betting and prediction markets pose serious financial risks, lack consumer protections, and unlicensed wagering can violate New York law and face penalties.
US politics
fromThe Verge
3 weeks ago

Sen. Warren wants to know what Google Gemini's built-in checkout means for user privacy

Sen. Elizabeth Warren is demanding details from Google about Gemini's checkout integration amid concerns over sharing sensitive user data and consumer manipulation.
#nyc-free-tax-prep
fromwww.amny.com
3 weeks ago
New York Knicks

MAMDANI'S FIRST 100 DAYS: Mayor pushes free tax filing program, accelerates opening of contested homeless shelter amNewYork

Mayor Zohran Mamdani launched a renewed push to expand NYC Free Tax Prep while cracking down on overpriced or hidden-fee tax preparers.
fromBrooklyn Eagle
3 weeks ago
New York City

Mamdani kicks off free tax prep season for NYC residents

New York City offers free in-person and virtual tax preparation for residents and workers earning up to $97,000 (family) or $68,000 (individual/couple), Jan. 26–Apr. 15.
fromwww.amny.com
3 weeks ago
New York Knicks

MAMDANI'S FIRST 100 DAYS: Mayor pushes free tax filing program, accelerates opening of contested homeless shelter amNewYork

Brooklyn
fromBrooklyn Eagle
3 weeks ago

Getting burned on home heating oil? More than half of firms failed inspections

About half of New York home heating oil delivery companies failed at least one inspection of truck gauges, risking customers receiving less fuel than paid.
US news
fromwww.mercurynews.com
3 weeks ago

Undercover investigation of Meta heads to trial in New Mexico in first stand-alone case by state

New Mexico's trial accuses Meta of enabling sexual exploitation of children and could create a new legal path using consumer protection and nuisance laws.
fromBusiness Insider
3 weeks ago

Trump is overhauling student loans, and private lenders are preparing for an influx of borrowers

Sen. Elizabeth Warren and a group of her colleagues released the first congressional analysis of the impact of the coming changes to federal student loans on the private lending market. The report - exclusively viewed by Business Insider - compiled new information provided by six lenders, detailing how they are preparing for an anticipated influx of borrowers into the private market.
Higher education
fromThe Drum
4 weeks ago

Ryanair calls on Google to curb sponsored screen-scapers taking its search topspot

Ryanair stated that the scrapers provide shoppers with outdated or inaccurate information (such as little to no mention of Ryanair's infamous hidden charges which are at least outlined in the official website). Furthermore, the customer details are rarely passed onto the airline meaning it cannot contact them if there's any change in the flight manifest.
Marketing tech
Music
fromwww.theguardian.com
4 weeks ago

What could bring down extortionate ticket prices? Perhaps stars like Harry Styles taking a stand | Simon Price

Major pop stars are pricing concert tickets at maximum market rates, making shows inaccessible to many fans and provoking widespread backlash.
US politics
fromwww.housingwire.com
4 weeks ago

OCC escrow plan opposed by regulators, consumer advocates

The OCC proposed rules would let national banks control mortgage escrow terms and potentially withhold interest, preempting state consumer protections.
E-Commerce
fromAol
4 weeks ago

Kuaishou's e-commerce unit fined $3.8 million by Chinese regulator

Kuaigou fined 26.7 million yuan for charging unreasonable fees, failing to protect consumers, enabling counterfeit and false marketing, and publishing illegal advertising.
fromwww.independent.co.uk
1 month ago

Boots and Superdrug accused of misleading shoppers with dodgy' reward card deals

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging. At such a critical moment in US history, we need reporters on the ground.
UK news
Law
fromwww.housingwire.com
1 month ago

Reverse mortgage servicers face lawsuit over borrower fees

Class-action alleges HECM servicers improperly added attorneys', property inspection, preservation and appraisal fees to reverse mortgage loan balances, inflating principals and costs.
Music
fromLos Angeles Times
1 month ago

Why California's fight over ticket fraud has become a proxy war against Ticketmaster and Live Nation

Speculative and fake resale tickets on secondary markets can leave buyers unable to attend events despite payment, revealing gaps in consumer and artist protection.
Soccer (FIFA)
fromAbove the Law
1 month ago

FIFA 2026, Politics, And The Law: What Sepp Blatter's Warning Really Means For The World Cup In America - Above the Law

Legal, immigration, security, consumer protection, and tort issues will shape fan access and liability for the 2026 World Cup across three host countries.
UK news
fromLondon On The Inside
1 month ago

Why Online Prize Draws Are Booming Across the UK

Online prize draws in the UK have rapidly grown into mainstream, mobile-first platforms offering low-cost, frequent competitions and prompting government research and a voluntary code.
UX design
fromMedium
1 month ago

How wrong becomes normal

Dark patterns are intentional deceptive interface designs that manipulate users into actions against their interests by exploiting psychology, urgency, and friction.
Miscellaneous
fromIrish Independent
1 month ago

Estimated 500,000 in accidental payments made at 'tipping terminals'

Consumers frequently tip but feel pressured by digital payment methods; regulators urge clearer opt-out options, separation of tipping terminals, and transparent communication of service charges.
E-Commerce
fromTechRepublic
1 month ago

Amazon Reaches $1B Settlement Over Return Refund Practices - TechRepublic

Amazon proposes a settlement exceeding $1 billion to resolve a class action alleging mishandled customer returns and refunds.
Digital life
fromBusiness Insider
1 month ago

Why subscriptions make everything more expensive

Pervasive subscription models increase long-term costs, employ difficult cancellations and dark patterns, and erode consumer ownership of purchased goods.
UK news
fromwww.independent.co.uk
1 month ago

Thousands of homeowners left in limbo over botched energy scheme

A government-backed ECO home-efficiency scheme left nearly 30,000 UK homeowners with unsafe, poor-quality work and massive repair bills.
fromForbes
1 month ago

AI Chatbot Ads Spark Senator's Privacy And Safety Concerns

When OpenAI announced earlier this week that it would begin testing advertisements within ChatGPT, it marked a key shift in how AI tools make money. The company promised users could opt out of personalized ads and would see clear labels distinguishing promotions from regular responses. However, widespread concerns over the use of ads in AI content has many worried. Senator Ed Markey sent a letter this week to OpenAI CEO Sam Altman and other tech leaders expressing concerns over the use of ads with AI.
US politics
fromTime Out New York
1 month ago

NYC moves to ban hotel junk fees ahead of World Cup

With the FIFA World Cup set to descend on the region this summer, city officials announced this week that hidden hotel fees and surprise credit card holds will soon be illegal under a new rule finalized by the Department of Consumer and Worker Protection. The measure aims to rein in last-minute add-ons like "resort," "destination" or "service" fees that quietly inflate room rates long after travelers think they've locked in a price.
New York City
Law
fromwww.mercurynews.com
1 month ago

Help! A $1,400 Frigidaire cooktop catastrophe sent me through a customer service maze

Consumers are entitled to prompt repair, replacement, or refund when a new appliance is defective or damaged during service under federal and state warranty laws.
UK politics
fromwww.independent.co.uk
1 month ago

MPs slam abject failure' over insulation scheme as victims up to 230k out of pocket

Failed government energy-efficiency scheme left tens of thousands of homeowners facing unaffordable repair bills and uncertain government support to cover costs.
[ Load more ]